[ITM6] tacmd login fails on TEMS (User Validation is ON)

[Zhytkou, Yury]

I am running into weird problem.

The HUB TEMS is installed and working fine, there are several Remote
TEMS, TEPS on separate box, WPA box + several agents. Everything is OK
as long as you use TEP GUI.

But trying to use tacmd (locally on HUB TEMS) fails:



D:\>tacmd login -s hubtems -u sysadmin



Password?

Validating user...



KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.



D:\>tacmd login -s localhost -u sysadmin



Password?

Validating user...



KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.



Nothing in any of the logs on TEMS.

The user ID "sysadmin" is local Windows account on hubtems (Windows 2003
SP1).

I verified password - password is correct.



I researched the IBM support knowledge base + google = nothing ...

ITM6 FP03 installed fresh (from FP03 media).

Where do I need to dig to find out what is wrong?



Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:***@tiaa-cref.org <mailto:***@tiaa-cref.org>



**************************************************************
This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, please contact sender immediately by reply e-mail and destroy all copies. You are hereby notified that any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************

[IV Blankenship]

tacmd login will create a "session" security file in
%USERPROFILE%\.tacmd_%USERNAME%.sec on windows platforms. Can you write to
this location?

What shows up in the logs? Anything useful?

Here is an article on tracing tacmd:
http://www.gulfsoft.com/modules.php?op=modload&name=News&file=article&sid=343

Post by Zhytkou, Yury
I am running into weird problem.
The HUB TEMS is installed and working fine, there are several Remote TEMS,
TEPS on separate box, WPA box + several agents. Everything is OK as long as
you use TEP GUI.
D:\>tacmd login -s hubtems -u sysadmin
Password?
Validating user...
KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.
D:\>tacmd login -s localhost -u sysadmin
Password?
Validating user...
KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.
Nothing in any of the logs on TEMS.
The user ID "sysadmin" is local Windows account on hubtems (Windows 2003
SP1).
I verified password – password is correct.
I researched the IBM support knowledge base + google = nothing …
ITM6 FP03 installed fresh (from FP03 media).
Where do I need to dig to find out what is wrong?
Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
**************************************************************
This message, including any attachments, contains confidential information
intended for a specific individual and purpose, and is protected by law. If
you are not the intended recipient, please contact sender immediately by
reply e-mail and destroy all copies. You are hereby notified that any
disclosure, copying, or distribution of this message, or the taking of any
action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************
_______________________________________________
TME10 mailing list

[Zhytkou, Yury]

Here is something in KUIRAS1.LOG (after enabling detailed tracing):



(4534F7FC.0011-13BC:RAS1,400,"CTBLD")

+4534F7FC.0011 Component: kgl

+4534F7FC.0011 Driver: d6228a/3661936.10

+4534F7FC.0011 Timestamp: Aug 16 2006 01:15:13

+4534F7FC.0011 Target: wv7i386

(4534F7FC.0012-13BC:kbbssge.c,52,"BSS1_GetEnv") ICCRTE_DIR="C:\Program
Files\IBM\GSK7"

(4534F7FC.0013-13BC:kglcry.c,221,"checkICCStatus") ICC unknown error
detected

(4534F7FC.0014-13BC:kglcry.c,172,"printICCStatus") majRC=999, minRC=999,
mode=999

(4534F7FC.0015-13BC:kglcry.c,174,"printICCStatus") desc=The specified
module could not be found.

(4534F7FC.0016-13BC:kglcry.c,2187,"initializeICC") ICC initialization
failed

(4534F7FC.0017-13BC:kglcry.c,2484,"CRY_Encrypt2") Function failed with
error code 37

(4534F7FC.0018-13BC:kuitacmdmain.cpp,567,"main") Problem in encrypting
security token. CRY_Encrypt2 returns error [37].



Why is it looking at ICCRTE_DIR="C:\Program Files\IBM\GSK7" ???

We have everything installed in D:\IBM\ITM

CANDLE_HOME=D:\IBM\ITM



Is it something hardcoded in the app that GSKIT must be on C:\ ?



After that section in the log - it just finalizes response and quits.

Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:yzhytkou-YwIA+KEzWU8/11+***@public.gmane.org

________________________________

From: tme10-bounces-***@public.gmane.org
[mailto:tme10-bounces-***@public.gmane.org] On Behalf Of Zhytkou, Yury
Sent: Tuesday, October 17, 2006 10:58 AM
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: [TME10] [ITM6] tacmd login fails on TEMS (User Validation is
ON)



I am running into weird problem.

The HUB TEMS is installed and working fine, there are several Remote
TEMS, TEPS on separate box, WPA box + several agents. Everything is OK
as long as you use TEP GUI.

But trying to use tacmd (locally on HUB TEMS) fails:



D:\>tacmd login -s hubtems -u sysadmin



Password?

Validating user...



KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.



D:\>tacmd login -s localhost -u sysadmin



Password?

Validating user...



KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.



Nothing in any of the logs on TEMS.

The user ID "sysadmin" is local Windows account on hubtems (Windows 2003
SP1).

I verified password - password is correct.



I researched the IBM support knowledge base + google = nothing ...

ITM6 FP03 installed fresh (from FP03 media).

Where do I need to dig to find out what is wrong?





**************************************************************
This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, please contact sender immediately by reply e-mail and destroy all copies. You are hereby notified that any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************

[Jaiprasad Parthasarathy]

Hi Zhytkou,

Default directory for ITM61 GSKit is on c:\ I think.. ( I am not very
sure.. )

you can check ICCRTE_DIR variable in KNTENV file and see if it points
to the right directory and subdirectory where GSKIT is installed and
running from.. once It is checked and verified you can bounce TEMS ( or
restart the server also so that all the process comes up as required.. )
and try to login and see if it works like..




Thanking you,
With Warm Regards,

Jaiprasad,

IBM Tivoli Monitoring v6.1 Certified,
Certified Tivoli Consultant - Framework,
Microsoft Certified Professional,
Certified Unicenter Engineer,

Dept: LKKD - Distributed Systems Management,
IBM Global Services, Poughkeepsie, NY-12601
Tie : 293-9829 Ph : 845-433-9829
E-mail : ***@us.ibm.com

== In a cat's eyes, all things belongs to cat's. ==



"Zhytkou, Yury"
<***@tiaa-cr
ef.org> To
Sent by: "Discussion list for Tivoli product
tme10-***@lis and Tivoli Ready products."
ts.ca.ibm.com <***@lists.ca.ibm.com>
cc

10/17/2006 11:56 Subject
AM RE: [TME10] [ITM6] tacmd login
fails on TEMS (User Validation is
ON)
Please respond to
"Discussion list
for Tivoli
product and
Tivoli Ready
products."
<***@lists.ca.i
bm.com>






Here is something in KUIRAS1.LOG (after enabling detailed tracing):

(4534F7FC.0011-13BC:RAS1,400,"CTBLD")
+4534F7FC.0011 Component: kgl
+4534F7FC.0011 Driver: d6228a/3661936.10
+4534F7FC.0011 Timestamp: Aug 16 2006 01:15:13
+4534F7FC.0011 Target: wv7i386
(4534F7FC.0012-13BC:kbbssge.c,52,"BSS1_GetEnv") ICCRTE_DIR="C:\Program
Files\IBM\GSK7"
(4534F7FC.0013-13BC:kglcry.c,221,"checkICCStatus") ICC unknown error
detected
(4534F7FC.0014-13BC:kglcry.c,172,"printICCStatus") majRC=999, minRC=999,
mode=999
(4534F7FC.0015-13BC:kglcry.c,174,"printICCStatus") desc=The specified
module could not be found.
(4534F7FC.0016-13BC:kglcry.c,2187,"initializeICC") ICC initialization
failed
(4534F7FC.0017-13BC:kglcry.c,2484,"CRY_Encrypt2") Function failed with
error code 37
(4534F7FC.0018-13BC:kuitacmdmain.cpp,567,"main") Problem in encrypting
security token. CRY_Encrypt2 returns error [37].

Why is it looking at ICCRTE_DIR="C:\Program Files\IBM\GSK7" ???
We have everything installed in D:\IBM\ITM
CANDLE_HOME=D:\IBM\ITM

Is it something hardcoded in the app that GSKIT must be on C:\ ?

After that section in the log – it just finalizes response and quits.


Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:***@tiaa-cref.org

From: tme10-***@lists.ca.ibm.com
[mailto:tme10-***@lists.ca.ibm.com] On Behalf Of Zhytkou, Yury
Sent: Tuesday, October 17, 2006 10:58 AM
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: [TME10] [ITM6] tacmd login fails on TEMS (User Validation is ON)

I am running into weird problem.
The HUB TEMS is installed and working fine, there are several Remote TEMS,
TEPS on separate box, WPA box + several agents. Everything is OK as long as
you use TEP GUI.
But trying to use tacmd (locally on HUB TEMS) fails:

D:\>tacmd login -s hubtems -u sysadmin

Password?
Validating user...

KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.

D:\>tacmd login -s localhost -u sysadmin

Password?
Validating user...

KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.

Nothing in any of the logs on TEMS.
The user ID “sysadmin” is local Windows account on hubtems (Windows 2003
SP1).
I verified password – password is correct.

I researched the IBM support knowledge base + google = nothing 

ITM6 FP03 installed fresh (from FP03 media).
Where do I need to dig to find out what is wrong?





**************************************************************
This message, including any attachments, contains confidential information
intended for a specific individual and purpose, and is protected by law. If
you are not the intended recipient, please contact sender immediately by
reply e-mail and destroy all copies. You are hereby notified that any
disclosure, copying, or distribution of this message, or the taking of any
action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************

[IV Blankenship]

Shouldn't that be the KUIENV file?

Post by Jaiprasad Parthasarathy
Hi Zhytkou,
Default directory for ITM61 GSKit is on c:\ I think.. ( I am not very
sure.. )
you can check ICCRTE_DIR variable in KNTENV file and see if it points
to the right directory and subdirectory where GSKIT is installed and
running from.. once It is checked and verified you can bounce TEMS ( or
restart the server also so that all the process comes up as required.. )
and try to login and see if it works like..
Thanking you,
With Warm Regards,
Jaiprasad,
IBM Tivoli Monitoring v6.1 Certified,
Certified Tivoli Consultant - Framework,
Microsoft Certified Professional,
Certified Unicenter Engineer,
Dept: LKKD - Distributed Systems Management,
IBM Global Services, Poughkeepsie, NY-12601
Tie : 293-9829 Ph : 845-433-9829
== In a cat's eyes, all things belongs to cat's. ==
"Zhytkou, Yury"
ef.org> To
Sent by: "Discussion list for Tivoli product
cc
10/17/2006 11:56 Subject
AM RE: [TME10] [ITM6] tacmd login
fails on TEMS (User Validation is
ON)
Please respond to
"Discussion list
for Tivoli
product and
Tivoli Ready
products."
bm.com>
(4534F7FC.0011-13BC:RAS1,400,"CTBLD")
+4534F7FC.0011 Component: kgl
+4534F7FC.0011 Driver: d6228a/3661936.10
+4534F7FC.0011 Timestamp: Aug 16 2006 01:15:13
+4534F7FC.0011 Target: wv7i386
(4534F7FC.0012-13BC:kbbssge.c,52,"BSS1_GetEnv") ICCRTE_DIR="C:\Program
Files\IBM\GSK7"
(4534F7FC.0013-13BC:kglcry.c,221,"checkICCStatus") ICC unknown error
detected
(4534F7FC.0014-13BC:kglcry.c,172,"printICCStatus") majRC=999, minRC=999,
mode=999
(4534F7FC.0015-13BC:kglcry.c,174,"printICCStatus") desc=The specified
module could not be found.
(4534F7FC.0016-13BC:kglcry.c,2187,"initializeICC") ICC initialization
failed
(4534F7FC.0017-13BC:kglcry.c,2484,"CRY_Encrypt2") Function failed with
error code 37
(4534F7FC.0018-13BC:kuitacmdmain.cpp,567,"main") Problem in encrypting
security token. CRY_Encrypt2 returns error [37].
Why is it looking at ICCRTE_DIR="C:\Program Files\IBM\GSK7" ???
We have everything installed in D:\IBM\ITM
CANDLE_HOME=D:\IBM\ITM
Is it something hardcoded in the app that GSKIT must be on C:\ ?
After that section in the log – it just finalizes response and quits.
Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
Sent: Tuesday, October 17, 2006 10:58 AM
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: [TME10] [ITM6] tacmd login fails on TEMS (User Validation is ON)
I am running into weird problem.
The HUB TEMS is installed and working fine, there are several Remote TEMS,
TEPS on separate box, WPA box + several agents. Everything is OK as long as
you use TEP GUI.
D:\>tacmd login -s hubtems -u sysadmin
Password?
Validating user...
KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.
D:\>tacmd login -s localhost -u sysadmin
Password?
Validating user...
KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.
Nothing in any of the logs on TEMS.
The user ID "sysadmin" is local Windows account on hubtems (Windows 2003
SP1).
I verified password – password is correct.
I researched the IBM support knowledge base + google = nothing …
ITM6 FP03 installed fresh (from FP03 media).
Where do I need to dig to find out what is wrong?
**************************************************************
This message, including any attachments, contains confidential information
intended for a specific individual and purpose, and is protected by law. If
you are not the intended recipient, please contact sender immediately by
reply e-mail and destroy all copies. You are hereby notified that any
disclosure, copying, or distribution of this message, or the taking of any
action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************
_______________________________________________
TME10 mailing list
_______________________________________________
TME10 mailing list

[Jaiprasad Parthasarathy]

Yes.. It is KUIENV in "<installdir>/bin"

KNTENV is for windows OS agent config file.. sorry for any
confusion..



Thanking you,
With Warm Regards,

Jaiprasad,

IBM Tivoli Monitoring v6.1 Certified,
Certified Tivoli Consultant - Framework,
Microsoft Certified Professional,
Certified Unicenter Engineer,

Dept: LKKD - Distributed Systems Management,
IBM Global Services, Poughkeepsie, NY-12601
Tie : 293-9829 Ph : 845-433-9829
E-mail : ***@us.ibm.com

== In a cat's eyes, all things belongs to cat's. ==



"IV Blankenship"
<***@g
ulfsoft.com> To
Sent by: "Discussion list for Tivoli product
tme10-***@lis and Tivoli Ready products."
ts.ca.ibm.com <***@lists.ca.ibm.com>
cc

10/17/2006 03:11 Subject
PM Re: [TME10] [ITM6] tacmd login
fails on TEMS (User Validation is
ON)
Please respond to
"Discussion list
for Tivoli
product and
Tivoli Ready
products."
<***@lists.ca.i
bm.com>






Shouldn't that be the KUIENV file?



On 10/17/06, Jaiprasad Parthasarathy <***@us.ibm.com > wrote:
Hi Zhytkou,

Default directory for ITM61 GSKit is on c:\ I think.. ( I am not very

sure.. )

you can check ICCRTE_DIR variable in KNTENV file and see if it
points
to the right directory and subdirectory where GSKIT is installed and
running from.. once It is checked and verified you can bounce TEMS ( or

restart the server also so that all the process comes up as required..
)
and try to login and see if it works like..




Thanking you,
With Warm Regards,

Jaiprasad,

IBM Tivoli Monitoring v6.1 Certified,
Certified Tivoli Consultant - Framework,
Microsoft Certified Professional,
Certified Unicenter Engineer,

Dept: LKKD - Distributed Systems Management,
IBM Global Services, Poughkeepsie, NY-12601
Tie : 293-9829 Ph : 845-433-9829
E-mail : ***@us.ibm.com

== In a cat's eyes, all things belongs to cat's. ==



"Zhytkou, Yury"
<***@tiaa-cr
ef.org>
To
Sent by: "Discussion list for Tivoli
product
tme10-***@lis and Tivoli Ready products."
ts.ca.ibm.com <***@lists.ca.ibm.com >

cc

10/17/2006 11:56
Subject
AM RE: [TME10] [ITM6] tacmd login
fails on TEMS (User Validation is
ON)
Please respond to
"Discussion list
for Tivoli
product and
Tivoli Ready
products."
<***@lists.ca.i
bm.com >






Here is something in KUIRAS1.LOG (after enabling detailed tracing):

(4534F7FC.0011-13BC:RAS1,400,"CTBLD")
+4534F7FC.0011 Component: kgl
+4534F7FC.0011 Driver: d6228a/3661936.10
+4534F7FC.0011 Timestamp: Aug 16 2006 01:15:13
+4534F7FC.0011 Target: wv7i386
(4534F7FC.0012-13BC:kbbssge.c,52,"BSS1_GetEnv") ICCRTE_DIR="C:\Program
Files\IBM\GSK7"
(4534F7FC.0013-13BC:kglcry.c ,221,"checkICCStatus") ICC unknown error
detected
(4534F7FC.0014-13BC:kglcry.c,172,"printICCStatus") majRC=999, minRC=999,
mode=999
(4534F7FC.0015-13BC:kglcry.c,174,"printICCStatus") desc=The specified
module could not be found.
(4534F7FC.0016-13BC:kglcry.c,2187,"initializeICC") ICC initialization
failed
(4534F7FC.0017-13BC:kglcry.c,2484,"CRY_Encrypt2") Function failed with
error code 37
(4534F7FC.0018-13BC:kuitacmdmain.cpp,567,"main") Problem in encrypting
security token. CRY_Encrypt2 returns error [37].

Why is it looking at ICCRTE_DIR="C:\Program Files\IBM\GSK7" ???
We have everything installed in D:\IBM\ITM
CANDLE_HOME=D:\IBM\ITM

Is it something hardcoded in the app that GSKIT must be on C:\ ?

After that section in the log – it just finalizes response and quits.


Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:***@tiaa-cref.org

From: tme10-***@lists.ca.ibm.com
[mailto:tme10-***@lists.ca.ibm.com] On Behalf Of Zhytkou, Yury
Sent: Tuesday, October 17, 2006 10:58 AM
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: [TME10] [ITM6] tacmd login fails on TEMS (User Validation is ON)

I am running into weird problem.
The HUB TEMS is installed and working fine, there are several Remote
TEMS,
TEPS on separate box, WPA box + several agents. Everything is OK as long
as
you use TEP GUI.
But trying to use tacmd (locally on HUB TEMS) fails:

D:\>tacmd login -s hubtems -u sysadmin

Password?
Validating user...

KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.

D:\>tacmd login -s localhost -u sysadmin

Password?
Validating user...

KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.

Nothing in any of the logs on TEMS.
The user ID "sysadmin" is local Windows account on hubtems (Windows 2003
SP1).
I verified password – password is correct.

I researched the IBM support knowledge base + google = nothing 

ITM6 FP03 installed fresh (from FP03 media).
Where do I need to dig to find out what is wrong?





**************************************************************
This message, including any attachments, contains confidential
information
intended for a specific individual and purpose, and is protected by law.
If
you are not the intended recipient, please contact sender immediately by
reply e-mail and destroy all copies. You are hereby notified that any
disclosure, copying, or distribution of this message, or the taking of
any
action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************
_______________________________________________
TME10 mailing list
***@lists.ca.ibm.com
Unsubscribe:TME10-***@lists.ca.ibm.com





_______________________________________________
TME10 mailing list
***@lists.ca.ibm.com
Unsubscribe:TME10-***@lists.ca.ibm.com





--

I.V. Blankenship
Gulf Breeze Software
http://www.gulfsoft.com _______________________________________________
TME10 mailing list
***@lists.ca.ibm.com
Unsubscribe:TME10-***@lists.ca.ibm.com

[IV Blankenship]

Post by Zhytkou, Yury
(4534F7FC.0011-13BC:RAS1,400,"CTBLD")
+4534F7FC.0011 Component: kgl
+4534F7FC.0011 Driver: d6228a/3661936.10
+4534F7FC.0011 Timestamp: Aug 16 2006 01:15:13
+4534F7FC.0011 Target: wv7i386
(4534F7FC.0012-13BC:kbbssge.c,52,"BSS1_GetEnv") ICCRTE_DIR="C:\Program
Files\IBM\GSK7"
(4534F7FC.0013-13BC:kglcry.c,221,"checkICCStatus") ICC unknown error
detected
(4534F7FC.0014-13BC:kglcry.c,172,"printICCStatus") majRC=999, minRC=999,
mode=999
(4534F7FC.0015-13BC:kglcry.c,174,"printICCStatus") desc=The specified
module could not be found.
(4534F7FC.0016-13BC:kglcry.c,2187,"initializeICC") ICC initialization
failed
(4534F7FC.0017-13BC:kglcry.c,2484,"CRY_Encrypt2") Function failed with
error code 37
(4534F7FC.0018-13BC:kuitacmdmain.cpp,567,"main") Problem in encrypting
security token. CRY_Encrypt2 returns error [37].
Why is it looking at ICCRTE_DIR="C:\Program Files\IBM\GSK7" ???
We have everything installed in D:\IBM\ITM
CANDLE_HOME=D:\IBM\ITM
Is it something hardcoded in the app that GSKIT must be on C:\ ?
After that section in the log – it just finalizes response and quits.
*Thanks,*
*Yury Zhytkou*
*Enterprise** Systems Management*
*TIAA-CREF*
*[phone]*
------------------------------
*Sent:* Tuesday, October 17, 2006 10:58 AM
*To:* Discussion list for Tivoli product and Tivoli Ready products.
*Subject:* [TME10] [ITM6] tacmd login fails on TEMS (User Validation is
ON)
I am running into weird problem.
The HUB TEMS is installed and working fine, there are several Remote TEMS,
TEPS on separate box, WPA box + several agents. Everything is OK as long as
you use TEP GUI.
D:\>tacmd login -s hubtems -u sysadmin
Password?
Validating user...
KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.
D:\>tacmd login -s localhost -u sysadmin
Password?
Validating user...
KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.
Nothing in any of the logs on TEMS.
The user ID "sysadmin" is local Windows account on hubtems (Windows 2003
SP1).
I verified password – password is correct.
I researched the IBM support knowledge base + google = nothing …
ITM6 FP03 installed fresh (from FP03 media).
Where do I need to dig to find out what is wrong?
**************************************************************
This message, including any attachments, contains confidential information
intended for a specific individual and purpose, and is protected by law. If
you are not the intended recipient, please contact sender immediately by
reply e-mail and destroy all copies. You are hereby notified that any
disclosure, copying, or distribution of this message, or the taking of any
action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************
_______________________________________________
TME10 mailing list

[Jaiprasad Parthasarathy]

Hi Zhytkou,

You could check the following..

kuiras1.log and see if you get to see any error message.

also as you say u have several remote TEMS.. so if possible u can check
this user ID is created on all other TEMS and check Primary TEMS is
up and try again like.. or try bouncing Primary TEMS and try..

can you pls tell from where you are executing tacmd command ( HUB_TEMS /
Remote TEMS or from TEPS )


Thanking you,
With Warm Regards,

Jaiprasad,

IBM Tivoli Monitoring v6.1 Certified,
Certified Tivoli Consultant - Framework,
Microsoft Certified Professional,
Certified Unicenter Engineer,

Dept: LKKD - Distributed Systems Management,
IBM Global Services, Poughkeepsie, NY-12601
Tie : 293-9829 Ph : 845-433-9829
E-mail : parthasa-r/Jw6+rmf7HQT0dZR+***@public.gmane.org

== In a cat's eyes, all things belongs to cat's. ==



"Zhytkou, Yury"
<***@tiaa-cr
ef.org> To
Sent by: "Discussion list for Tivoli product
tme10-***@lis and Tivoli Ready products."
ts.ca.ibm.com <tme10-***@public.gmane.org>
cc

10/17/2006 10:58 Subject
AM [TME10] [ITM6] tacmd login fails on
TEMS (User Validation is ON)

Please respond to
"Discussion list
for Tivoli
product and
Tivoli Ready
products."
<tme10-***@public.gmane.org
bm.com>






I am running into weird problem.
The HUB TEMS is installed and working fine, there are several Remote TEMS,
TEPS on separate box, WPA box + several agents. Everything is OK as long as
you use TEP GUI.
But trying to use tacmd (locally on HUB TEMS) fails:

D:\>tacmd login -s hubtems -u sysadmin

Password?
Validating user...

KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.

D:\>tacmd login -s localhost -u sysadmin

Password?
Validating user...

KUIC02013E: The software did not run the command because of a internal
system error. Contact the system administrator.

Nothing in any of the logs on TEMS.
The user ID “sysadmin” is local Windows account on hubtems (Windows 2003
SP1).
I verified password – password is correct.

I researched the IBM support knowledge base + google = nothing 

ITM6 FP03 installed fresh (from FP03 media).
Where do I need to dig to find out what is wrong?



Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:yzhytkou-YwIA+KEzWU8/11+***@public.gmane.org




**************************************************************
This message, including any attachments, contains confidential information
intended for a specific individual and purpose, and is protected by law. If
you are not the intended recipient, please contact sender immediately by
reply e-mail and destroy all copies. You are hereby notified that any
disclosure, copying, or distribution of this message, or the taking of any
action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************

[Zhytkou, Yury]

Interesting ....
It was not the choice during installation.
Since we chose to install everything on D:\ drive - the installer
automatically "assumed" that it should install GSKIT into "D:\Program
Files\IBM\GSK7"

It could be a bug in ITM6.1 FP03 code, because the lab system we have
was installed with ITM6.1 FP01 media originally and upgraded to FP03
later. And though everything is on D:\ it actually installed GSKIT on
C:\ .
I think they "fixed" it in FP03 to the point where it is all messed up
... opening a PMR :(


Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:***@tiaa-cref.org


-----Original Message-----
From: tme10-***@lists.ca.ibm.com
[mailto:tme10-***@lists.ca.ibm.com] On Behalf Of Jaiprasad
Parthasarathy
Sent: Tuesday, October 17, 2006 1:40 PM
To: Discussion list for Tivoli product and Tivoli Ready products.
Cc: Discussion list for Tivoli product and Tivoli Ready products.;
tme10-***@lists.ca.ibm.com
Subject: RE: [TME10] [ITM6] tacmd login fails on TEMS (User Validation
is ON)

Hi Zhytkou,

Default directory for ITM61 GSKit is on c:\ I think.. ( I am not
very
sure.. )

you can check ICCRTE_DIR variable in KNTENV file and see if it
points
to the right directory and subdirectory where GSKIT is installed
and
running from.. once It is checked and verified you can bounce TEMS (
or
restart the server also so that all the process comes up as
required.. )
and try to login and see if it works like..




Thanking you,
With Warm Regards,

Jaiprasad,



**************************************************************
This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, please contact sender immediately by reply e-mail and destroy all copies. You are hereby notified that any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************

[IV Blankenship]

Did changing the ICCRTE_DIR variable to "D:\Program Files\IBM\GSK7" help?

Post by Zhytkou, Yury
Interesting ....
It was not the choice during installation.
Since we chose to install everything on D:\ drive - the installer
automatically "assumed" that it should install GSKIT into "D:\Program
Files\IBM\GSK7"
It could be a bug in ITM6.1 FP03 code, because the lab system we have
was installed with ITM6.1 FP01 media originally and upgraded to FP03
later. And though everything is on D:\ it actually installed GSKIT on
C:\ .
I think they "fixed" it in FP03 to the point where it is all messed up
... opening a PMR :(
Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
-----Original Message-----
Parthasarathy
Sent: Tuesday, October 17, 2006 1:40 PM
To: Discussion list for Tivoli product and Tivoli Ready products.
Cc: Discussion list for Tivoli product and Tivoli Ready products.;
Subject: RE: [TME10] [ITM6] tacmd login fails on TEMS (User Validation
is ON)
Hi Zhytkou,
Default directory for ITM61 GSKit is on c:\ I think.. ( I am not
very
sure.. )
you can check ICCRTE_DIR variable in KNTENV file and see if it
points
to the right directory and subdirectory where GSKIT is installed
and
running from.. once It is checked and verified you can bounce TEMS (
or
restart the server also so that all the process comes up as
required.. )
and try to login and see if it works like..
Thanking you,
With Warm Regards,
Jaiprasad,
**************************************************************
This message, including any attachments, contains confidential information
intended for a specific individual and purpose, and is protected by law. If
you are not the intended recipient, please contact sender immediately by
reply e-mail and destroy all copies. You are hereby notified that any
disclosure, copying, or distribution of this message, or the taking of any
action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************
_______________________________________________
TME10 mailing list

[Vashisht, Ashish]

Hi All,
Does any one know where all default SQL queries that comes with product
are located; I presumed it is in TEPS and looked there but didn't find
anything...





Regards
Ashish Vashisht

[Zhytkou, Yury]

It helped - thanks a lot!!

FYI - IBM's suggestion is to copy D:\Program Files\IBM\GSK7 to
C:\Program Files\IBM\GSK7 .... (did not do it)

I asked the question about on-going support (patches, changes) and how
we are going to manage this with copy on C:\ ... they are still working
on it :-)





Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:yzhytkou-YwIA+KEzWU8/11+***@public.gmane.org

________________________________

From: tme10-bounces-***@public.gmane.org
[mailto:tme10-bounces-***@public.gmane.org] On Behalf Of IV Blankenship
Sent: Tuesday, October 17, 2006 4:24 PM
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: Re: [TME10] [ITM6] tacmd login fails on TEMS (User Validation
is ON)



Did changing the ICCRTE_DIR variable to "D:\Program Files\IBM\GSK7"
help?

On 10/17/06, Zhytkou, Yury < YZhytkou-YwIA+KEzWU8/11+***@public.gmane.org
<mailto:YZhytkou-YwIA+KEzWU8/11+***@public.gmane.org> > wrote:

Interesting ....
It was not the choice during installation.
Since we chose to install everything on D:\ drive - the installer
automatically "assumed" that it should install GSKIT into "D:\Program
Files\IBM\GSK7"

It could be a bug in ITM6.1 FP03 code, because the lab system we have
was installed with ITM6.1 FP01 media originally and upgraded to FP03
later. And though everything is on D:\ it actually installed GSKIT on
C:\ .
I think they "fixed" it in FP03 to the point where it is all messed up
... opening a PMR :(


Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:yzhytkou-YwIA+KEzWU8/11+***@public.gmane.org


-----Original Message-----
From: tme10-bounces-***@public.gmane.org
[mailto:tme10-bounces-***@public.gmane.org] On Behalf Of Jaiprasad
Parthasarathy
Sent: Tuesday, October 17, 2006 1:40 PM
To: Discussion list for Tivoli product and Tivoli Ready products.
Cc: Discussion list for Tivoli product and Tivoli Ready products.;
tme10-bounces-***@public.gmane.org
Subject: RE: [TME10] [ITM6] tacmd login fails on TEMS (User Validation
is ON)

Hi Zhytkou,

Default directory for ITM61 GSKit is on c:\ I think.. ( I am not
very
sure.. )

you can check ICCRTE_DIR variable in KNTENV file and see if it
points
to the right directory and subdirectory where GSKIT is installed
and
running from.. once It is checked and verified you can bounce TEMS (
or
restart the server also so that all the process comes up as
required.. )
and try to login and see if it works like..




Thanking you,
With Warm Regards,

Jaiprasad,



**************************************************************
This message, including any attachments, contains confidential
information intended for a specific individual and purpose, and is
protected by law. If you are not the intended recipient, please contact
sender immediately by reply e-mail and destroy all copies. You are
hereby notified that any disclosure, copying, or distribution of this
message, or the taking of any action based on it, is strictly
prohibited.
TIAA-CREF
**************************************************************




_______________________________________________
TME10 mailing list
TME10-***@public.gmane.org
Unsubscribe:TME10-leave-***@public.gmane.org

[Zhytkou, Yury]

So, FYI everybody ... If you install ITM6 from FP03 media fresh - there
is a bug in installer that puts GSKIT on the drive you select for
CANDLE_HOME.

But the code expects it on C:\ ...



Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:***@tiaa-cref.org

________________________________

From: tme10-***@lists.ca.ibm.com
[mailto:tme10-***@lists.ca.ibm.com] On Behalf Of IV Blankenship
Sent: Tuesday, October 17, 2006 1:51 PM
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: Re: [TME10] [ITM6] tacmd login fails on TEMS (User Validation
is ON)



The last time I checked, the GSKit had to be installed on c:







**************************************************************
This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, please contact sender immediately by reply e-mail and destroy all copies. You are hereby notified that any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************

[I.V. Blankenship]

Was this only for the tacmd command or other components as well?
Jaiprasad's suggestion of setting the ICCRTE_DIR variable in the KUIENV file fixed the tacmd login problem, did IBM give you solutions (other than copying the GSKIT files to C:) if the bug affects other components?

--
I.V. Blankenship
Gulf Breeze Software
http://www.gulfsoft.com

So, FYI everybody … If you install ITM6 from FP03 media fresh – there
is a bug in installer that puts GSKIT on the drive you select for
CANDLE_HOME.
But the code expects it on C:\ …
*Thanks,*
*Yury Zhytkou*
*Enterprise** Systems Management*
*TIAA-CREF*
*[phone]*
------------------------------------------------------------------------
*Sent:* Tuesday, October 17, 2006 1:51 PM
*To:* Discussion list for Tivoli product and Tivoli Ready products.
*Subject:* Re: [TME10] [ITM6] tacmd login fails on TEMS (User
Validation is ON)
|
**************************************************************
This message, including any attachments, contains confidential
information intended for a specific individual and purpose, and is
protected by law. If you are not the intended recipient, please
contact sender immediately by reply e-mail and destroy all copies. You
are hereby notified that any disclosure, copying, or distribution of
this message, or the taking of any action based on it, is strictly
prohibited.
TIAA-CREF
**************************************************************
|
------------------------------------------------------------------------
_______________________________________________
TME10 mailing list

[Fritzsching, Cory J]

Hello list,

I am installing FP0003 this moring and when I try and install support for
the agents on my TEMS runing on win 2003 the Java installer just hangs.

I remember reading about this problem before but I can not seem to find
where. Anyone know the work around to this?


Cory Fritzsching
Technology Operations Division (TOD)
Information Technology Center (ITC), Enterprise Systems Management (ESM)
U.S. Customs and Border Protection
Department of Homeland Security

[Jaiprasad Parthasarathy]

Hi Cory,

I feel it is related to Java problem, can you try to execute the
following and then install support for the agents TEMS and see if it
proceeds further..

It is step 9 b ( table 10 ) of the ITM Intall FP 03 guide.. "java
-jar directory\CD-ROM\setup.jar" as this will launch the application
support installer..

( fyi - also there is an example with full command to install unix OS
agent.. in the same step.. )



Thanking you,
With Warm Regards,

Jaiprasad,

IBM Tivoli Monitoring v6.1 Certified,
Certified Tivoli Consultant - Framework,
Microsoft Certified Professional,
Certified Unicenter Engineer,

Dept: LKKD - Distributed Systems Management,
IBM Global Services, Poughkeepsie, NY-12601
Tie : 293-9829 Ph : 845-433-9829
E-mail : ***@us.ibm.com

== In a cat's eyes, all things belongs to cat's. ==



"Fritzsching,
Cory J"
<CORY.Fritzsching To
@dhs.gov> ***@lists.ca.ibm.com
Sent by: cc
tme10-***@lis
ts.ca.ibm.com Subject
Re: [TME10] [ITM6] Agent support
installer hangs
10/18/2006 09:04
AM


Please respond to
"Discussion list
for Tivoli
product and
Tivoli Ready
products."
<***@lists.ca.i
bm.com>






Hello list,

I am installing FP0003 this moring and when I try and install support for
the agents on my TEMS runing on win 2003 the Java installer just hangs.

I remember reading about this problem before but I can not seem to find
where. Anyone know the work around to this?


Cory Fritzsching
Technology Operations Division (TOD)
Information Technology Center (ITC), Enterprise Systems Management (ESM)
U.S. Customs and Border Protection
Department of Homeland Security

[Fritzsching, Cory J]

Found the fix to the problem.

If the installer hangs all you need to do is copy the "libwinjni.dll" from
the CD-ROM directory to the "C:\program files\IBM\java142\jre\bin"
directory. Once I did this every thing worked just fine.








Cory Fritzsching
Technology Operations Division (TOD)
Information Technology Center (ITC), Enterprise Systems Management (ESM)
U.S. Customs and Border Protection
Department of Homeland Security




|---------+------------------------------>
| | Jaiprasad |
| | Parthasarathy |
| | <***@us.ibm.co|
| | m> |
| | Sent by: |
| | tme10-***@lists|
| | .ca.ibm.com |
| | |
| | |
| | 10/18/2006 11:35 AM|
| | Please respond to |
| | "Discussion list |
| | for Tivoli product |
| | and Tivoli Ready |
| | products." |
|---------+------------------------------>

----------------------------------------------------------------------------------------------------------------------|

| |
| To: "Discussion list for Tivoli product and Tivoli Ready products." <***@lists.ca.ibm.com> |
| cc: ***@lists.ca.ibm.com, tme10-***@lists.ca.ibm.com |
| Subject: Re: [TME10] [ITM6] Agent support installer hangs |

----------------------------------------------------------------------------------------------------------------------|

Hi Cory,

I feel it is related to Java problem, can you try to execute the
following and then install support for the agents TEMS and see if it
proceeds further..

It is step 9 b ( table 10 ) of the ITM Intall FP 03 guide.. "java
-jar directory\CD-ROM\setup.jar" as this will launch the application
support installer..

( fyi - also there is an example with full command to install unix OS
agent.. in the same step.. )



Thanking you,
With Warm Regards,

Jaiprasad,

IBM Tivoli Monitoring v6.1 Certified,
Certified Tivoli Consultant - Framework,
Microsoft Certified Professional,
Certified Unicenter Engineer,

Dept: LKKD - Distributed Systems Management,
IBM Global Services, Poughkeepsie, NY-12601
Tie : 293-9829 Ph : 845-433-9829
E-mail : ***@us.ibm.com

== In a cat's eyes, all things belongs to cat's. ==



"Fritzsching,
Cory J"
<CORY.Fritzsching To
@dhs.gov> ***@lists.ca.ibm.com
Sent by: cc
tme10-***@lis
ts.ca.ibm.com Subject
Re: [TME10] [ITM6] Agent support
installer hangs
10/18/2006 09:04
AM


Please respond to
"Discussion list
for Tivoli
product and
Tivoli Ready
products."
<***@lists.ca.i
bm.com>






Hello list,

I am installing FP0003 this moring and when I try and install support for
the agents on my TEMS runing on win 2003 the Java installer just hangs.

I remember reading about this problem before but I can not seem to find
where. Anyone know the work around to this?


Cory Fritzsching
Technology Operations Division (TOD)
Information Technology Center (ITC), Enterprise Systems Management (ESM)
U.S. Customs and Border Protection
Department of Homeland Security


_______________________________________________
TME10 mailing list
***@lists.ca.ibm.com
Unsubscribe:TME10-***@lists.ca.ibm.com

[c***@tcs.com]

Many people must have not faced the below problem and hope the below
questions are challenging, of course it is chanllenging for avery one.

I have various doubts and issues regarding the ITM, It would be great if
any one could solve the same.

Universal agent issue:

We are running RTEMS and HUB TEMS, all the agents including Universal
agent point to RTEMS, whenever you create a metafile, we need to point the
Universal agent to HUB TEMS and reconfigure back to RTEMS, this is because
ATR and CAT files are not updating the HUB TEMS. How you guys facing this
issue..

Service Console:

When you lauch the Portal web link http://servername:1920. you get a link
for agents , clients and also you get a link called SERVICE CONSOLE, did
any one know what is for this link and can we do any manage of the
agent..Please clarify.

Unix Log:

We have successfully created user log in Unix log agent, now the problem
is when we add the format command in kul_configfile and TEP Portal shows
the log entry of only which are mentioned in the KUL_CONFIGFILE, the old
system log files are not displaying. Can we have the view of both the log
files like existing system log file and user log files.

C. Elaya Raja
Mailto: ***@tcs.com

=====-----=====-----=====
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you

[Zhytkou, Yury]

Nope, IBM did not give any other options.
I did a brute force search (grep) through the entire D:\ for any text or
binary file that might contain "C:\Program Files\IBM\GSK7" string (case
insensitive) and found only KUIENV file.
That, of course, does not guarantee anything, but we might get away with
just modifying KUIENV.

Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:***@tiaa-cref.org

-----Original Message-----
From: tme10-***@lists.ca.ibm.com
[mailto:tme10-***@lists.ca.ibm.com] On Behalf Of I.V. Blankenship
Sent: Wednesday, October 18, 2006 8:41 AM
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: Re: [TME10] [ITM6] tacmd login fails on TEMS (User Validation
is ON)

Was this only for the tacmd command or other components as well?
Jaiprasad's suggestion of setting the ICCRTE_DIR variable in the KUIENV
file fixed the tacmd login problem, did IBM give you solutions (other
than copying the GSKIT files to C:) if the bug affects other components?

--
I.V. Blankenship
Gulf Breeze Software
http://www.gulfsoft.com

Post by Zhytkou, Yury
So, FYI everybody ... If you install ITM6 from FP03 media fresh -

there

Post by Zhytkou, Yury
is a bug in installer that puts GSKIT on the drive you select for
CANDLE_HOME.
But the code expects it on C:\ ...
*Thanks,*
*Yury Zhytkou*
*Enterprise** Systems Management*
*TIAA-CREF*
*[phone]*

------------------------------------------------------------------------

Post by Zhytkou, Yury
*Sent:* Tuesday, October 17, 2006 1:51 PM
*To:* Discussion list for Tivoli product and Tivoli Ready products.
*Subject:* Re: [TME10] [ITM6] tacmd login fails on TEMS (User
Validation is ON)

**************************************************************
This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, please contact sender immediately by reply e-mail and destroy all copies. You are hereby notified that any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************

[Zhytkou, Yury]

Well ... after modifying that KUIENV file everything started to work ...
I did not even have to restart TEMS. That was on HUB TEMS.
I checked all RTEMS servers, WPA server and TEPS server - they all have
the same issue (KUIENV file pointing to C:\ for GSKIT).
I am going to fix them all by modifying that file.
The kuiras1.log shows no errors and it shows things were picked up
properly from D:\ for GSKIT:

(4535424C.001C-278:RAS1,400,"CTBLD")
+4535424C.001C Component: kgl
+4535424C.001C Driver: d6228a/3661936.10
+4535424C.001C Timestamp: Aug 16 2006 01:15:13
+4535424C.001C Target: wv7i386
(4535424C.001D-278:kbbssge.c,52,"BSS1_GetEnv") ICCRTE_DIR="D:\Program
Files\IBM\GSK7"
(4535424C.001E-278:kuierrorproc.cpp,50,"displayMsg") Compiled: Aug 16
2006 01:22:08
+4535424C.001E Level=1.17, Comp=*


Thanks,
Yury Zhytkou
Enterprise Systems Management
TIAA-CREF
[phone]
mailto:yzhytkou-YwIA+KEzWU8/11+***@public.gmane.org


-----Original Message-----
From: tme10-bounces-***@public.gmane.org
[mailto:tme10-bounces-***@public.gmane.org] On Behalf Of Jaiprasad
Parthasarathy
Sent: Tuesday, October 17, 2006 12:06 PM
To: Discussion list for Tivoli product and Tivoli Ready products.
Cc: Discussion list for Tivoli product and Tivoli Ready products.;
tme10-bounces-***@public.gmane.org
Subject: Re: [TME10] [ITM6] tacmd login fails on TEMS (User Validation
is ON)

Hi Zhytkou,

You could check the following..

kuiras1.log and see if you get to see any error message.

also as you say u have several remote TEMS.. so if possible u can
check
this user ID is created on all other TEMS and check Primary TEMS is
up and try again like.. or try bouncing Primary TEMS and try..

can you pls tell from where you are executing tacmd command (
HUB_TEMS /
Remote TEMS or from TEPS )


Thanking you,
With Warm Regards,

Jaiprasad,

IBM Tivoli Monitoring v6.1 Certified,
Certified Tivoli Consultant - Framework,
Microsoft Certified Professional,
Certified Unicenter Engineer,

Dept: LKKD - Distributed Systems Management,
IBM Global Services, Poughkeepsie, NY-12601
Tie : 293-9829 Ph : 845-433-9829
E-mail : parthasa-r/Jw6+rmf7HQT0dZR+***@public.gmane.org



**************************************************************
This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, please contact sender immediately by reply e-mail and destroy all copies. You are hereby notified that any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.
TIAA-CREF
**************************************************************

[Elleby, Michael (CMS/CTR)]

Morning, my ITM 6.1 environment-

TEPS - Win2003, 32bit
TEMS (HUB) - AIX 5.2
TEMS (REM) - AIX 5.2

I have deployed the Monitoring Agent for 5.X in my Tivoli environment,
and noted that the UNIX servers are reporting to the TEPS just fine.
The issue I'm having is, NO windows ep's running Resource models are
reporting into the TEPS.

Have all the components installed (Component Services, Mon. Agent for
5.x) on the TMR and the Gateways and have executed the witm61agt and
wdmepconfig and restarted the engine on several windows endpoints to no
avail?

Does anyone have any suggestions on what might be occurring?

Thanx in advance.

Mike Elleby 3.0
Senior Tivoli Engineer
Engineering Support Services
Lockheed Martin Information Technology
Centers for Medicare & Medicaid Services
Phone: [phone]
Cell: 443-827-8116
Email: ***@cms.hhs.gov

[g***@belgacom.be]

This has to do with a security policy that is active. You have to adjust
or disable "Impresionate a client after authentication" in the User
Rights assignment.

If you choose to adjust make sure that you add the correct user that is
used when you are intstalling the software.
This is a flaw in the installshield used by the JRE of IBM.







-----Original Message-----
From: tme10-***@lists.ca.ibm.com
[mailto:tme10-***@lists.ca.ibm.com] On Behalf Of Fritzsching, Cory J
Sent: 18 October 2006 15:05
To: ***@lists.ca.ibm.com
Subject: Re: [TME10] [ITM6] Agent support installer hangs

Hello list,

I am installing FP0003 this moring and when I try and install support
for the agents on my TEMS runing on win 2003 the Java installer just
hangs.

I remember reading about this problem before but I can not seem to find
where. Anyone know the work around to this?


Cory Fritzsching
Technology Operations Division (TOD)
Information Technology Center (ITC), Enterprise Systems Management (ESM)
U.S. Customs and Border Protection Department of Homeland Security





**** DISCLAIMER ****
http://www.belgacom.be/maildisclaimer

[Fritzsching, Cory J]

Thanx for the tip.

Unfortunatly that did not solve the problem.

Cory Fritzsching
Technology Operations Division (TOD)
Information Technology Center (ITC), Enterprise Systems Management (ESM)
U.S. Customs and Border Protection
Department of Homeland Security




|---------+------------------------------>
| | <***@be|
| | lgacom.be> |
| | Sent by: |
| | tme10-***@lists|
| | .ca.ibm.com |
| | |
| | |
| | 10/18/2006 09:26 AM|
| | Please respond to |
| | "Discussion list |
| | for Tivoli product |
| | and Tivoli Ready |
| | products." |
|---------+------------------------------>

----------------------------------------------------------------------------------------------------------------------|

| |
| To: <tme10-***@public.gmane.org> |
| cc: |
| Subject: RE: [TME10] [ITM6] Agent support installer hangs |

----------------------------------------------------------------------------------------------------------------------|

This has to do with a security policy that is active. You have to adjust
or disable "Impresionate a client after authentication" in the User
Rights assignment.

If you choose to adjust make sure that you add the correct user that is
used when you are intstalling the software.
This is a flaw in the installshield used by the JRE of IBM.







-----Original Message-----
From: tme10-bounces-***@public.gmane.org
[mailto:tme10-bounces-***@public.gmane.org] On Behalf Of Fritzsching, Cory J
Sent: 18 October 2006 15:05
To: tme10-***@public.gmane.org
Subject: Re: [TME10] [ITM6] Agent support installer hangs

Hello list,

I am installing FP0003 this moring and when I try and install support
for the agents on my TEMS runing on win 2003 the Java installer just
hangs.

I remember reading about this problem before but I can not seem to find
where. Anyone know the work around to this?


Cory Fritzsching
Technology Operations Division (TOD)
Information Technology Center (ITC), Enterprise Systems Management (ESM)
U.S. Customs and Border Protection Department of Homeland Security





**** DISCLAIMER ****
http://www.belgacom.be/maildisclaimer

[g***@belgacom.be]

Hi,

UA-issue:

We have contacted IBM in the past for this. Their response is that you
need to copy the ATR and CAT file manually. They can be easy identified
by the first 3 letters of UA //NAME attribute, followed by the type,
CAT or ATR, then followed by the version of your UA-application (should
you have changed some specific things in the metafile)
Up till now I don't have knowledge of the fact that this happens
automatically between RTEMS and TEMS

Service Console:

To my opinion: Leave those ase they are. These still date from the
Candle-age. Don't know if these will still be present once the Blue-wash
is completed.

As for the UX log, I'm don't have any experience with that.

regards,
Geoff




________________________________

From: tme10-***@lists.ca.ibm.com
[mailto:tme10-***@lists.ca.ibm.com] On Behalf Of ***@tcs.com
Sent: 24 October 2006 04:24
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: Re: [TME10] [ITM6] Variuos Issues



Many people must have not faced the below problem and hope the below
questions are challenging, of course it is chanllenging for avery one.

I have various doubts and issues regarding the ITM, It would be great if
any one could solve the same.

Universal agent issue:

We are running RTEMS and HUB TEMS, all the agents including Universal
agent point to RTEMS, whenever you create a metafile, we need to point
the Universal agent to HUB TEMS and reconfigure back to RTEMS, this is
because ATR and CAT files are not updating the HUB TEMS. How you guys
facing this issue..

Service Console:

When you lauch the Portal web link http://servername:1920. you get a
link for agents , clients and also you get a link called SERVICE
CONSOLE, did any one know what is for this link and can we do any manage
of the agent..Please clarify.

Unix Log:

We have successfully created user log in Unix log agent, now the problem
is when we add the format command in kul_configfile and TEP Portal shows
the log entry of only which are mentioned in the KUL_CONFIGFILE, the old
system log files are not displaying. Can we have the view of both the
log files like existing system log file and user log files.

C. Elaya Raja
Mailto: ***@tcs.com


=====-----=====-----=====
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you




**** DISCLAIMER ****
http://www.belgacom.be/maildisclaimer

[c.elayaraja-/]

Thanks for your reply.

Regarding the UA we have tried to copy the files and still it was not
working, then we tried second option of configure and reconfigure to HUB
TEMS.

C. Elaya Raja
Tata Consultancy Services
Mailto: c.elayaraja-/***@public.gmane.org
Website: http://www.tcs.com



<geoffrey.ketels-ytnthM/***@public.gmane.org>
Sent by: tme10-bounces-***@public.gmane.org
10/24/2006 02:14 AM
Please respond to
"Discussion list for Tivoli product and Tivoli Ready products."
<tme10-***@public.gmane.org>


To
<tme10-***@public.gmane.org>
cc

Subject
RE: [TME10] [ITM6] Variuos Issues






Hi,

UA-issue:

We have contacted IBM in the past for this. Their response is that you
need to copy the ATR and CAT file manually. They can be easy identified by
the first 3 letters of UA //NAME attribute, followed by the type, CAT or
ATR, then followed by the version of your UA-application (should you have
changed some specific things in the metafile)
Up till now I don't have knowledge of the fact that this happens
automatically between RTEMS and TEMS

Service Console:

To my opinion: Leave those ase they are. These still date from the
Candle-age. Don't know if these will still be present once the Blue-wash
is completed.

As for the UX log, I'm don't have any experience with that.

regards,
Geoff




From: tme10-bounces-***@public.gmane.org
[mailto:tme10-bounces-***@public.gmane.org] On Behalf Of c.elayaraja-/***@public.gmane.org
Sent: 24 October 2006 04:24
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: Re: [TME10] [ITM6] Variuos Issues


Many people must have not faced the below problem and hope the below
questions are challenging, of course it is chanllenging for avery one.

I have various doubts and issues regarding the ITM, It would be great if
any one could solve the same.

Universal agent issue:

We are running RTEMS and HUB TEMS, all the agents including Universal
agent point to RTEMS, whenever you create a metafile, we need to point the
Universal agent to HUB TEMS and reconfigure back to RTEMS, this is because
ATR and CAT files are not updating the HUB TEMS. How you guys facing this
issue..

Service Console:

When you lauch the Portal web link http://servername:1920. you get a link
for agents , clients and also you get a link called SERVICE CONSOLE, did
any one know what is for this link and can we do any manage of the
agent..Please clarify.

Unix Log:

We have successfully created user log in Unix log agent, now the problem
is when we add the format command in kul_configfile and TEP Portal shows
the log entry of only which are mentioned in the KUL_CONFIGFILE, the old
system log files are not displaying. Can we have the view of both the log
files like existing system log file and user log files.

C. Elaya Raja
Mailto: c.elayaraja-/***@public.gmane.org

=====-----=====-----=====
Notice: The information contained in this e-mail
message and/or attachments to it may contain

confidential or privileged information. If you are

not the intended recipient, any dissemination, use,

review, distribution, printing or copying of the

information contained in this e-mail message

and/or attachments to it are strictly prohibited. If

you have received this communication in error,

please notify us by reply e-mail or telephone and

immediately and permanently delete the message

and any attachments. Thank you



**** DISCLAIMER ****
http://www.belgacom.be/maildisclaimer
_______________________________________________
TME10 mailing list
TME10-***@public.gmane.org
Unsubscribe:TME10-leave-***@public.gmane.org

ForwardSourceID:NT00005926

[IV Blankenship]

The copy method will work if you bounce the TEMS.

Post by c.elayaraja-/
Thanks for your reply.
Regarding the UA we have tried to copy the files and still it was not
working, then we tried second option of configure and reconfigure to HUB
TEMS.
C. Elaya Raja
Tata Consultancy Services
Website: http://www.tcs.com
10/24/2006 02:14 AM Please respond to
"Discussion list for Tivoli product and Tivoli Ready products." <
To
Subject
RE: [TME10] [ITM6] Variuos Issues
Hi,
We have contacted IBM in the past for this. Their response is that you
need to copy the ATR and CAT file manually. They can be easy identified by
the first 3 letters of UA //NAME attribute, followed by the type, CAT or
ATR, then followed by the version of your UA-application (should you have
changed some specific things in the metafile)
Up till now I don't have knowledge of the fact that this happens
automatically between RTEMS and TEMS
To my opinion: Leave those ase they are. These still date from the
Candle-age. Don't know if these will still be present once the Blue-wash is
completed.
As for the UX log, I'm don't have any experience with that.
regards,
Geoff
------------------------------
Sent:* 24 October 2006 04:24*
To:* Discussion list for Tivoli product and Tivoli Ready products.*
Subject:* Re: [TME10] [ITM6] Variuos Issues
Many people must have not faced the below problem and hope the below
questions are challenging, of course it is chanllenging for avery one.
I have various doubts and issues regarding the ITM, It would be great if
any one could solve the same.
*
Universal agent issue:*
We are running RTEMS and HUB TEMS, all the agents including Universal
agent point to RTEMS, whenever you create a metafile, we need to point the
Universal agent to HUB TEMS and reconfigure back to RTEMS, this is because
ATR and CAT files are not updating the HUB TEMS. How you guys facing this
issue..
*
Service Console:*
When you lauch the Portal web link http://servername:1920. you get a link
for agents , clients and also you get a link called SERVICE CONSOLE, did any
one know what is for this link and can we do any manage of the agent..Please
clarify.
*
Unix Log:*
We have successfully created user log in Unix log agent, now the problem
is when we add the format command in kul_configfile and TEP Portal shows the
log entry of only which are mentioned in the KUL_CONFIGFILE, the old system
log files are not displaying. Can we have the view of both the log files
like existing system log file and user log files.
C. Elaya Raja
=====-----=====-----=====
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
**** DISCLAIMER ****
http://www.belgacom.be/maildisclaimer
_______________________________________________
TME10 mailing list
ForwardSourceID:NT00005926
_______________________________________________
TME10 mailing list

[c***@tcs.com]

we did it, some how it was not working, then we tried to configure and
reconfigure.

C. Elaya Raja
Tata Consultancy Services
Mailto: ***@tcs.com
Website: http://www.tcs.com



"IV Blankenship" <***@gulfsoft.com>
Sent by: tme10-***@lists.ca.ibm.com
10/24/2006 07:58 AM
Please respond to
"Discussion list for Tivoli product and Tivoli Ready products."
<***@lists.ca.ibm.com>


To
"Discussion list for Tivoli product and Tivoli Ready products."
<***@lists.ca.ibm.com>
cc

Subject
Re: [TME10] [ITM6] Variuos Issues






The copy method will work if you bounce the TEMS.

On 10/24/06, ***@tcs.com < ***@tcs.com> wrote:

Thanks for your reply.

Regarding the UA we have tried to copy the files and still it was not
working, then we tried second option of configure and reconfigure to HUB
TEMS.

C. Elaya Raja
Tata Consultancy Services
Mailto: ***@tcs.com
Website: http://www.tcs.com


<***@belgacom.be>
Sent by: tme10-***@lists.ca.ibm.com
10/24/2006 02:14 AM

Please respond to
"Discussion list for Tivoli product and Tivoli Ready products." <
***@lists.ca.ibm.com>



To
<***@lists.ca.ibm.com>
cc

Subject
RE: [TME10] [ITM6] Variuos Issues








Hi,

UA-issue:

We have contacted IBM in the past for this. Their response is that you
need to copy the ATR and CAT file manually. They can be easy identified by
the first 3 letters of UA //NAME attribute, followed by the type, CAT or
ATR, then followed by the version of your UA-application (should you have
changed some specific things in the metafile)
Up till now I don't have knowledge of the fact that this happens
automatically between RTEMS and TEMS

Service Console:

To my opinion: Leave those ase they are. These still date from the
Candle-age. Don't know if these will still be present once the Blue-wash
is completed.

As for the UX log, I'm don't have any experience with that.

regards,
Geoff




From: tme10-***@lists.ca.ibm.com [mailto:
tme10-***@lists.ca.ibm.com] On Behalf Of ***@tcs.com
Sent: 24 October 2006 04:24
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: Re: [TME10] [ITM6] Variuos Issues


Many people must have not faced the below problem and hope the below
questions are challenging, of course it is chanllenging for avery one.

I have various doubts and issues regarding the ITM, It would be great if
any one could solve the same.

Universal agent issue:

We are running RTEMS and HUB TEMS, all the agents including Universal
agent point to RTEMS, whenever you create a metafile, we need to point the
Universal agent to HUB TEMS and reconfigure back to RTEMS, this is because
ATR and CAT files are not updating the HUB TEMS. How you guys facing this
issue..

Service Console:

When you lauch the Portal web link http://servername:1920. you get a link
for agents , clients and also you get a link called SERVICE CONSOLE, did
any one know what is for this link and can we do any manage of the
agent..Please clarify.

Unix Log:

We have successfully created user log in Unix log agent, now the problem
is when we add the format command in kul_configfile and TEP Portal shows
the log entry of only which are mentioned in the KUL_CONFIGFILE, the old
system log files are not displaying. Can we have the view of both the log
files like existing system log file and user log files.

C. Elaya Raja
Mailto: ***@tcs.com

=====-----=====-----=====
Notice: The information contained in this e-mail
message and/or attachments to it may contain

confidential or privileged information. If you are

not the intended recipient, any dissemination, use,

review, distribution, printing or copying of the

information contained in this e-mail message

and/or attachments to it are strictly prohibited. If

you have received this communication in error,

please notify us by reply e-mail or telephone and

immediately and permanently delete the message

and any attachments. Thank you


**** DISCLAIMER ****
http://www.belgacom.be/maildisclaimer

_______________________________________________
TME10 mailing list
***@lists.ca.ibm.com
Unsubscribe:TME10-***@lists.ca.ibm.com

ForwardSourceID:NT00005926

_______________________________________________
TME10 mailing list
***@lists.ca.ibm.com
Unsubscribe:TME10-***@lists.ca.ibm.com